Customer Experience & Engagement
Virtual tours enhance every stage of the customer journey — from pre-visit orientation and accessibility showcasing to before-and-after comparisons and interactive product placement within tour scenes.
5 Proven Use Cases
Discover how businesses leverage Klapty virtual tours for customer experience & engagement.
Pre-Visit Orientation & Wayfinding
Help visitors, patients, or customers familiarize themselves with a location before arriving.
Accessibility Showcase
Demonstrate wheelchair access, elevators, and accessibility features to visitors with disabilities.
Before & After Comparisons
Show renovation, restoration, or transformation projects with side-by-side virtual tours.
Customer Testimonial Integration
Embed customer stories and testimonials within virtual tour hotspots.
Interactive Product Placement
Place product information, pricing, and purchase links within virtual tour scenes.
Why Klapty for Customer Experience & Engagement?
Easy to Create
No technical skills required. Upload 360° photos and build tours with drag-and-drop tools.
Embed Anywhere
Embed tours on your website, share on social media, or print QR codes for physical locations.
Analytics & Insights
Track views, engagement, and hotspot clicks to understand how visitors interact with your tours.
White-Label Options
Remove Klapty branding and use your own logo, colors, and custom domain.
API Integration
Programmatically create and manage tours with our REST API for seamless workflow integration.
Enterprise Ready
Sub-accounts, SSO, dedicated infrastructure, and premium support for large organizations.
Ready to Transform Your Customer Experience & Engagement Business?
Get started for free. No credit card required. Create your first virtual tour in minutes.